Privacy Policy

Data Controller and Contact Information

London24-7.uk is operated by London24-7 Media Ltd. For questions regarding your personal data and privacy matters, please contact us through the contact form available on our website. We process personal information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.

Types of Data We Collect

London24-7.uk collects minimal personal information necessary for platform operation:

• Information voluntarily submitted through contact forms (name, email, message content)
• Technical data such as IP address, browser type, and device information
• Browsing behaviour within our website for internal analytics purposes only
• Any data you explicitly provide when subscribing to newsletters or services

Legal Basis for Processing

We process personal data based on: (i) your explicit consent; (ii) contractual necessity; (iii) our legitimate interests in operating and improving the service; and (iv) compliance with legal obligations. Processing of contact form submissions is based on your consent and our legitimate interest in responding to inquiries.

Use of Personal Information

Collected data is used exclusively for:

• Responding to user inquiries and requests
• Operating and maintaining the website platform
• Internal analytics and service improvement
• Sending requested communications such as newsletters
• Complying with legal requirements and protecting our rights

Data Retention and Deletion

Personal information is retained only as long as necessary for the purposes stated herein. Contact form submissions are retained for six months unless longer retention is required by law. You may request deletion of your personal data at any time, subject to legal obligations requiring retention. We will process deletion requests within thirty days.

Data Sharing Policies

London24-7.uk does not sell, trade, or share personal information with third parties for marketing purposes. We do not engage in data broking or unauthorized sharing arrangements. Data may be disclosed only when required by law or to service providers bound by confidentiality obligations and data protection agreements.

Cookies and Tracking Technology

Our website uses only essential and analytical cookies. We do not deploy third-party tracking cookies, retargeting pixels, or advertising cookies. Our analytical cookies are anonymized and used solely to understand user interaction patterns for service improvement. You may disable non-essential cookies through browser settings.

User Rights Under Data Protection Law

You have the right to: (i) access your personal data; (ii) rectify inaccurate information; (iii) request deletion; (iv) restrict processing; (v) obtain portable copies of your data; (vi) object to processing; and (vii) lodge complaints with supervisory authorities. Exercise these rights by contacting us through the contact form with specific details of your request.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

Policy Updates

This privacy policy may be updated periodically. Significant changes will be communicated through our website. Your continued use of the platform constitutes acceptance of updated terms.